HausLink Traveller Care

Travel PNG with someone on the ground.

Traveller Care is HausLink's developing visitor-support network designed to help travellers navigate PNG with better information, local coordination and access to appropriate assistance when required.

Register for Traveller Care

How it works

  1. Step 1

    Plan

    Tell HausLink where you intend to travel.

  2. Step 2

    Connect

    HausLink helps connect your accommodation, tours, transport and other travel services.

  3. Step 3

    Prepare

    Receive destination guidance and relevant Traveller Care information.

  4. Step 4

    Get support

    If something goes wrong, HausLink provides a coordination pathway to help identify and contact appropriate services.

What Traveller Care covers

Security support

Guidance and assistance coordinating with appropriate security or emergency services when required, subject to location and availability.

Medical assistance

Help identifying and contacting appropriate medical facilities or emergency providers, where available.

Travel coordination

Support connecting accommodation, tours, transport and other elements of the traveller journey.

Emergency escalation

A structured HausLink contact pathway when a traveller requires urgent coordination assistance.

Support categories

Building PNG's traveller support network

HausLink is progressively engaging tourism, security, medical, transport and emergency-response organisations with the goal of creating a stronger support ecosystem for visitors travelling throughout Papua New Guinea. No organisation is presented as a HausLink partner until that relationship is confirmed and activated.

HausLink is a travel coordination platform and is not a police, security, medical, ambulance or aeromedical provider. Emergency services and third-party assistance remain subject to availability, location, circumstances and provider requirements.